Technology in business Assignment Example | Topics and Well Written Essays - 750 words

Technology in business - Assignment Example Taking responsibility for action would be important where working with the customer to find a solution would help the situation. I would also give discount for the next time they visit the cafà ©. I would explain to them that we understand their concern and take responsibility for any inconveniences caused. In doing so, I would explain to them that the children story hour was created due to the customer’s request that have kids. The customers requested the space to enable the children in the community to build a culture of reading and other kids during the summer can read storybooks. The cafà © is built to serve the community at large and would inquire that if they were willing to understand the cafà © situation and program. I would inform him that the cafà © takes his comment with the seriousness it deserves and would come up with an appropriate solution. Finally, I would apologize for the inconvenience by the children and appreciate tis chance for enabling the cafà © to identify a problem that would lead to its growth. I would inform him the cafà © would try to find a separate area for regular customers and a different area for the children and offer discounts for future visits to the cafà ©. The customers viewpoint is unethical about it’s about the rights. The customer has the right to suggest and request anything they please. However, parents also have the right to bring their children anywhere they would want including the cafà ©. To encourage an open line of communication with the customers and still maintain an open forum for the website it is good to appreciate that the event is unusual and that the cafà © values the customers and that the customers will appreciate the business idea of serving the community. The cafà © may decide to open a free forum where customers can be able to leave their comments and suggestions about any issues regarding the cafà ©. All